Here is the task distribution
No |
Tittle |
Scenario |
Students in Charge |
|
Case Title: "English for Tourism: Preparing Tour Guides for
International Visitors" |
The tourism department of a small city has noticed a rise in
international visitors, particularly from English speaking countries.
However, local tour guides struggle with effective communication in English,
leading to misunderstandings and a less-than-ideal experience for tourists.
The city government has asked your team to design a course for the 10 tour
guides as the purpose to make them able to communicate (orally) to the
tourist. |
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|
English for Nursing: Communicating with International Patients |
A hospital in a major city is receiving more international patients.
Nurses are required to explain procedures, provide comfort, and address
patients' concerns in English. However, they lack confidence and vocabulary
to communicate effectively. Design a course to improve nurses' communication
skills, focusing on medical vocabulary, empathy, and clarity. |
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|
English for Engineers: Presenting Projects to Global Clients |
An engineering firm has secured a contract with an international
company. Engineers must present designs, explain technical concepts, and
answer questions in English. Their technical expertise is strong, but their
presentation skills in English are weak. Develop a course to enhance
engineers’ ability to present and discuss technical projects confidently. |
|
|
English for Restaurant Staff: Serving International Customers |
A popular local restaurant has seen an influx of international
diners. Staff members struggle with taking orders, explaining menu items, and
handling customer feedback in English. Create a training program to help
restaurant staff communicate with customers effectively, focusing on
hospitality vocabulary and polite expressions. |
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|
English for Call Center Agents: Handling Global Customers |
A local company is outsourcing its call center services to
English-speaking countries. Agents are struggling to understand accents,
provide support, and maintain professionalism in English. Design a course to
improve call center agents’ listening and speaking skills and professional
communication. |
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|
English for Pilots: Communicating with Air Traffic Control |
Local pilots need to meet international aviation standards by
improving their ability to communicate with air traffic controllers worldwide
in English. Their aviation knowledge is strong, but their spoken English is
not clear enough. Develop a course to enhance pilots’ proficiency in standard
aviation English phrases and pronunciation. |
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|
English for Entrepreneurs: Pitching to International Investors |
Entrepreneurs in a startup incubator are preparing to pitch their
ideas to international investors. They lack the language skills to
confidently explain their products and answer questions in English. Create a
course focusing on persuasive communication, business vocabulary, and
handling Q&A sessions. |
|
|
English for Flight Attendants: Ensuring Passenger Comfort |
A regional airline is expanding its routes to English-speaking
countries. Flight attendants need to improve their English to provide
excellent service, ensure passenger safety, and handle emergencies. Design a
training program to enhance flight attendants’ practical English
communication skills. |
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|
English for IT Professionals: Explaining Tech Solutions to Global
Clients |
An IT company is working with international clients who require
technical support in English. The team struggles to explain solutions clearly
and adapt to client needs. Develop a course focusing on technical vocabulary,
simplifying complex ideas, and adapting communication styles. |
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|
English for Legal Professionals: Negotiating Contracts with
International Partners |
Lawyers in a local firm need to negotiate contracts with
English-speaking clients. They lack the confidence to explain legal terms and
conduct discussions fluently. Create a course focusing on legal English,
negotiation skills, and cultural sensitivity. |
|
|
English for Hotel Staff: Assisting International Guests |
A resort is hosting more international guests. Staff members
struggle to provide information about facilities, resolve complaints, and
recommend activities in English. Design a course to help hotel staff
communicate effectively and professionally in English. |
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